Our Privacy & Accessiblity Policy

Report an Accessiblity Concern

Last Updated: April 2, 2026

Welcome to Switchyard Insurance Services ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website at https://www.switchyardins.com (the "Site").

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  • Name, email address, phone number, or other contact details submitted via forms
  • Messages or inquiries sent through contact forms
  • Any other information you voluntarily provide

b) Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of your visit

Use of Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies — small text files placed on your device — to help us analyze how visitors use our Site.

What Google Analytics Collects:

  • Pages you visit and how long you stay
  • How you arrived at our Site (e.g., search engine, direct link, referral)
  • General location data (country/city level — not your exact address)
  • Device and browser information

The information generated by the cookie about your use of this Site is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Site, compile reports on Site activity, and provide other services related to Site activity and internet usage.

We have enabled IP anonymization on our Google Analytics implementation. This means Google will truncate your IP address before transmission, so your full IP address is never stored by Google.

Opting Out of Google Analytics:

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

For more information on Google's privacy practices, visit: https://policies.google.com/privacy

Cookies

Our Site uses cookies to improve your browsing experience. Cookies are small data files stored on your device. We use the following types:

  • Analytics Cookies — Used by Google Analytics to track Site usage (see Section 3)
  • Functional Cookies — Help the Site remember your preferences
  • Essential Cookies — Required for the Site to function properly

You can control or disable cookies through your browser settings. Note that disabling cookies may impact certain features of the Site.

How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our Site
  • Respond to your inquiries and provide customer support
  • Understand how visitors interact with our Site (via analytics)
  • Send you communications you've requested
  • Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information in the following limited circumstances:

  • Service Providers — Third-party vendors who help us operate our Site (e.g., hosting, analytics). They are bound by confidentiality agreements.
  • Legal Requirements — When required by law, court order, or governmental authority.
  • Business Transfers — In connection with a merger, acquisition, or sale of assets.
  • With Your Consent — In any other circumstance with your explicit consent.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request that we correct inaccurate or incomplete data
  • Deletion — Request that we delete your personal data
  • Opt-Out — Opt out of analytics tracking (see Section 3)
  • Data Portability — Request your data in a portable format

To exercise any of these rights, please contact us at info@switchyardins.com.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Switchyard Insurance

1439 W. Norwood

Chicago, IL 60660

Email: info@switchyardins.com

Phone: (866) 567-9496

Our Commitment to Accessibility

[Your Business Name] is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. We believe everyone deserves equal access to information and services online, and we take that responsibility seriously.

Our website is designed and developed by Skorynko Media Group, a digital agency based in the Chicagoland area. As our development partner, Skorynko Media Group builds and maintains our site with accessibility as a core priority — not an afterthought.

Standards We Follow

Our website is built to meet or exceed the following recognized accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognized benchmark for web accessibility
  • Americans with Disabilities Act (ADA) — Title III, as it applies to websites and digital services
  • Section 508 of the Rehabilitation Act — where applicable

WCAG 2.1 AA serves as our baseline standard. Where feasible, our development team works toward WCAG 2.1 AAA conformance on key pages and features.

How We Build for Accessibility

Skorynko Media Group incorporates accessibility practices throughout every phase of development and ongoing site maintenance. This includes:

  • Writing descriptive alt text for all meaningful images and media
  • Maintaining sufficient color contrast ratios across text and UI elements
  • Structuring content with proper semantic HTML headings and page landmarks
  • Ensuring all interactive elements — buttons, links, and forms — are fully keyboard-navigable
  • Implementing ARIA labels and roles where native HTML alone is insufficient
  • Including clear labels, instructions, and error messaging on all forms
  • Testing with screen readers and assistive technology tools during development
  • Reviewing new content and site updates for accessibility compliance on an ongoing basis

Going Beyond Compliance

Compliance is a starting point, not a finish line. Our development partner, Skorynko Media Group, is committed to building digital experiences that go beyond the minimum legal requirements — creating websites that are genuinely usable and welcoming for every visitor.

Accessibility is considered from the earliest stages of design through ongoing site maintenance. We view it as a continuous improvement process, and we are always looking for ways to raise the bar.

Known Limitations

While we strive for full accessibility, some content or features may not yet meet the highest standards. This may include:

  • Third-party embedded content (such as videos, maps, or social media widgets) that we do not directly control
  • Legacy content created prior to our current accessibility standards
  • Complex interactive components currently undergoing review or remediation

We are actively working to identify and resolve these limitations as part of our ongoing commitment.

Contact Us

We welcome all feedback related to accessibility. If you encounter a barrier, have difficulty accessing any part of our site, or would like to request content in an alternative format, please contact us directly. Our team with supported by Skorynko Media Group, LLC will work to address your concern as quickly as possible.

Accessibility Contact

Email: accessibility@skorynkomediagroup.com

We aim to respond to all accessibility inquiries within 24 hours.

If you need content in an alternative format, please include that in your message and we will do our best to accommodate you.

Third-Party Tools & Integrations

Our website may include links to or integrations with third-party platforms and services. While Skorynko Media Group selects tools with accessibility in mind, we cannot guarantee the accessibility of interfaces or content provided by third parties. We encourage you to contact those providers directly with any accessibility-related concerns.